Resourceful and creative Game Producer with a high commitment to quality, excellence, and company ethics. Extensive expertise in game development, the entire game production life cycle within a dynamic, high-volume team setting.
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years in administrative management and resourcing.
years managing teams and client relations through Salesforce, Confluence and SharePoint tools.
years in a multi-functional role supporting executive personnel with daily responsibilities, large purchases, company events, and expense reports.
years in Microsoft Office application proficiency and scheduling.
Game Producer, Overwatch 2
Blizzard Entertainment, 2022– 2024
As a game producer, efficiently managed audio designers' tasks using Jira, optimizing workflow and resource allocation. Established transparent communication channels for stakeholders and individual contributors, fostering strong relationships with support partner teams to ensure collaboration and resource sharing. Streamlined audio development workflows across projects, maintained detailed scheduling using Miro, and accurately estimated project parameters. Presented project schedules to stakeholders, proactively identified and mitigated risks, and implemented automation to boost productivity. Provided support to Localization and Voiceover pipelines, facilitating tool upgrades and process enhancements, and assisted the Music pipeline in delivering assets and creative briefs to composers.
Marketing Coordinator
Blizzard Entertainment, 2020 – 2022
As an Accounts Payable Manager for Media Activation, oversaw financial processes and improvements for global growth marketing and external partners using accounting software like Kofax and Oracle. Managed purchase orders, processed invoices, and provided quarterly accrual reporting. Maintained documentation through Confluence and SharePoint. Coordinated with the data protection team to ensure marketing department compliance using Jira. Acted as PMO lead on media campaigns, managing asset delivery schedules and ensuring error-free creative deliverables. Cultivated and managed relationships with external vendors.
Executive Assistant
Blizzard Entertainment, 2015 – 2020
Supported multiple departments including Battle.net, Web & Mobile, Major League Gaming, and Global Growth Marketing. Performed administrative tasks such as calendar scheduling, travel arrangements, and expense reports for team members and executives. Organized large events like team outings and annual Hackathon to foster creativity and attract talent. Managed building move timelines and coordinated with contractors and Facilities team. Monitored and addressed employee requests, providing immediate support when needed. Organized strategic meetings and provided feedback on operational issues to enhance productivity.
Executive Account Manager
Infinite Peripherals, 2014 – 2015
Led projects for Airline accounts and managed sales for East Coast and Canada accounts. Ensured timely hardware delivery and assisted with issue escalations. Reported progress on monthly and quarterly initiatives. Identified growth opportunities and collaborated on cold calls and lead responses. Acted as PCI Key Custodian, creating and maintaining cryptographic keys for customers.
Enterprise Account Manager
Infinite Peripherals, 2013 – 2014
Managed enterprise accounts and corporate vendor relationships, responding to leads and email inquiries, and assisting the Vice President with distributing quotes. Served as a liaison between Sales and Engineering teams for new product prototypes. Compiled marketing materials by providing relevant images, data sheets, and literature. Updated company LinkedIn and Facebook accounts.
Office Manager
Infinite Peripherals, 2013
Managed lead distribution to sales personnel and arranged travel bookings. Supported special events and projects, including device testing for the Engineering team. Handled departmental supply restocking and filed expense reports.
